Using free test lines to close a sale

Published September 2026

You get 20 free test lines running at once. Used properly they are the fastest way to turn a sceptic into a paying customer, and converting one costs the customer nothing.

Every reseller has met the customer who has been burned before. They have bought a line that worked for a fortnight and then started freezing, from a seller who stopped replying, and no amount of assurance from you is going to fix that. What fixes it is letting them find out for themselves at no cost.

You get twenty free test lines running at once. Most resellers barely use them.

What you actually get

Creating a test line from the panel costs no credits. It runs for 72 hours by default, it works exactly like a paid line, and you can have twenty of them live simultaneously.

The cap is on concurrency, not on total. Revoke a trial the moment a lead goes cold and the slot frees immediately, which means a reseller who tidies up has far more throughput than the twenty suggests. If you are regularly hitting the ceiling, that is a sign you have dead leads sitting on slots rather than that the cap is too low.

The important detail for you is that the test lines run on the same pool our own public trials use. Your prospect is judging the real service, not something kept aside to look good. If it holds up for them, it will hold up after they pay, which is exactly the argument you want to be able to make.

Start the trial on a Friday

Seventy-two hours is three days, and which three days you pick matters more than most people think.

Started on a Tuesday, a trial covers three quiet evenings during which almost any service looks fine, and it proves very little. Started on a Friday, it covers a full weekend: the matches, the film everyone watches at the same time, the hours when a weak server actually falls over.

So when someone agrees to a test, do not create it immediately out of enthusiasm. Ask when they will actually be watching, and start it so the window covers that. A trial that expires on Friday afternoon, before they ever put it under load, has told them nothing and you will have to do it again.

The conversion is the whole trick

Here is the part that separates a trial from a giveaway.

When the customer says yes, you convert that same line to paid. The username and password stay exactly as they are. Whatever they configured on their receiver on day one keeps working, untouched. You do not send a second set of credentials, they do not edit a config file twice, and there is no window where they are between lines and nothing works.

Compare that to the usual approach, where the trial expires, you sell them a new line, and they have to redo the setup they only just finished. That second setup is where you lose people. Not because they changed their mind about the service, but because it is Thursday, they are tired, and the thing they got working on Monday has stopped working and needs doing again.

Converting in place removes that moment entirely. The service simply keeps running and an invoice appears.

Do not send it and vanish

A test line handed over in silence converts badly. The customer gets three days to run into a problem alone, decide the service is unreliable, and quietly not reply.

Send it the way you would send a paid line: the config file, not four values to retype, a note on which file it goes in, and the link to the guide for their image. Then check in once, roughly a day before it expires, and ask what they thought. That single message is where most of the closing happens, and it is also where you find out whether the failure was the service or a mis-pasted config file, which is a problem you can fix rather than a lost sale.

The day-one handover is the same for a trial as for a paid line, and it should be. The trial is the sale.

Have one running on your own box

The last suggestion is the one most worth acting on: keep a test line running for yourself.

You are going to be asked what the service is like at peak time, whether it handles a particular setup, how fast it opens a channel. Having a line on your own receiver means you answer from what you saw last night rather than from what you have been told, and customers can hear the difference.

It costs you nothing but a slot.